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Let's be honest. Research In Motion's first foray in the world of the touchscreen smartphones wasn't exactly a smashing success. The RIM BlackBerry Storm was riddled with bugs and performance issues, which were resolved with subsequent software updates, but still, the damage had been done. However, there are high hopes that the RIM BlackBerry Storm 2 will wash away all those bad memories and start afresh, and in many ways it does, but we still have our reservations.

Design

At first glance, the RIM BlackBerry Storm 2 doesn't look that much different from its predecessor. In fact, the Storm 2 even has the exact same dimensions as the original model, measuring 112.5 x 62.2 x 14mm and weighing 160g. However, on closer inspection, you'll notice some subtle changes. For example, the Storm 2 sports a tinted chrome ring around the edges rather than a silver one. Also, the side controls--a customizable convenience key on the left and a volume rocker and a second shortcut key on the right--feature a soft-touch finish, similar to the controls found on the RIM BlackBerry Curve 8520.

The biggest change to the BlackBerry Storm 2, however, isn't visible to the naked eye. RIM has revamped its SurePress technology, so instead of a mechanical suspension system, there are now electronic activators beneath the display that give off an impulse that simulates the feel of a click. It's pretty neat technology that provides several advantages over the previous SurePress screen. First, it provides a more uniform feel across the screen and as you press down on icons or use the keyboard, you'll notice that aside from some slight depression around the four corners, the display doesn't physically move like before. In addition, when the phone is completely off, the screen doesn't move at all.

The electronic SurePress technology also allows for key rollover and faster typing. This means you can now press two keys at once, so for example, if you want to capitalize a letter, you can now hold down the Shift key while pressing the letter key instead of having to do it one at a time like before. The Storm 2 also supports multitouch for copy/paste so you can place one finger at the beginning of the text and then the other at the end of the selection and then cut/copy/paste. Some other user interface enhancements include inertial scrolling with snap back and updated spin boxes for the clock, date, calendar, more animated transitions, and so forth. The navigation controls (Talk and End keys, back button, and BlackBerry menu key) are also integrated into SurePress so they're no longer separate buttons; holding down the BlackBerry menu button will also bring up the application switcher.

You do get a full QWERTY keyboard in both portrait and landscape mode. With the new technology, the keyboard did feel easier to use and more precise than the previous Storm's, but we still made multiple mistakes when typing messages. With practice, of course, it gets better, and the smartphone offers predictive text and autocorrection.

In all, we'd say the new SurePress interface is better than the previous version, but it still doesn't feel as precise as some of the other touchscreen smartphones. There were numerous times when we'd try to select something from a list menu, and it ended up picking the item below it. SurePress certainly sets the BlackBerry Storm apart from the crowd, and we understand the concept behind it, as it makes the transition for traditional QWERTY BlackBerry users to an all touchscreen phone easier. However, it takes some acclimation and similar to the SureType keyboards, we think it's something you'll either learn to like or hate.

The display itself measures 3.2 inches diagonally and has a half-VGA resolution (480 x 360). The glass capacitive touchscreen also features a built-in accelerometer and a proximity sensor (RIM calls it face detection) so the screen will turn off when you're on a phone call to prevent accidental mispresses. Along the top edge of the Storm 2 is a power/lock button and a mute button; there's a Micro-USB port along the left spine and a 3.5mm headphone jack on the right. Finally, the SIM card and microSD expansion slots are located behind the battery cover.

Our review unit came packaged with an AC adapter, a USB cable, a stereo headset, and a 16GB microSD card. Contents of Verizon's final sale package might vary, but RIM did say that a number of carriers have signed on to include a 16GB memory card in the box.